Privacy Policy

Last updated: July 2026

Sangam Tour & Travels ("we", "us", "our") is committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, and safeguard your personal information.

1. Information We Collect

• Personal details: Name, phone number, email address, and postal address provided when making enquiries or bookings.
• Travel details: Preferred dates, destinations, group size, and special requirements.
• Payment information: Transaction details for advance and final payments (we do not store card numbers).
• Website analytics: Anonymized usage data collected via Cloudflare Analytics (no cookies).

2. How We Use Your Information

• To process and confirm your tour bookings.
• To communicate itineraries, quotations, and travel updates.
• To coordinate with drivers, hotels, and local partners for your trip.
• To respond to your enquiries via phone, WhatsApp, or email.
• To improve our services and website experience.

3. Information Sharing

We do not sell or trade your personal information to third parties. We may share your details only with:

• Our verified drivers and local guides assigned to your trip.
• Partner hotels and accommodation providers for your booking.
• Government or legal authorities if required by law.

4. Data Security

We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website is served over HTTPS via Cloudflare, ensuring encrypted data transmission.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Booking records are maintained for a minimum of 3 years for accounting and legal purposes.

6. Your Rights

• You may request access to the personal data we hold about you.
• You may request correction or deletion of inaccurate data.
• You may opt out of marketing communications at any time.

7. Cookies

This website does not use tracking cookies. We use Cloudflare's privacy-first analytics which do not track individual users or use cookies.

8. Children's Privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

For any privacy-related queries, contact us at sangamtourtravels@gmail.com or call +91 87991 29543.